
ABOUT US
TERMS & POLICIES
Introduction
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Welcome to bnwmusic shop. We have been collecting vinyl records and audio CDs since 1985, with a long-standing focus on quality music releases. In 2013, we opened our online shop, bnwmusic shop, and began offering carefully selected vinyl records, CDs, and other collectibles from our personal collection.
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We strive to uphold the following three principles:
- High-quality Selections at Reasonable Prices
- - Accurate Grading with Clear Product Photographs
- - - Fast Shipping with Safe and Secure Packaging
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All products offered for sale are located in South Korea (Republic of Korea). Thank you for your interest and support.
Return & Refund Policy
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We accept returns if the product is not as described.
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The customer must contact us within 7 days of receiving the product.
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Return shipping costs should be paid by the customer.
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A refund of the purchase price will be issued once the product is received.
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If an order is returned due to refusal or failure to receive the product after delivery, any refund will exclude all incurred costs, including shipping costs and PayPal fees.
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Please note that PayPal transaction fees are non-refundable. If a customer requests a refund due to a change of mind after payment has been made, the refunded amount will be the total minus the PayPal transaction fee.
Private Policy
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Your privacy is important to us. This notice explains what information we collect, how it is used, how it is protected, and how you can contact us if you have any concerns.
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As part of the order process, we collect the following information:
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Name
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Billing and shipping address
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Email address
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Phone number
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Payment information
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Ordered products
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All information collected is used solely to fulfill your order, including billing and shipping. If we experience any issues processing your order or need to contact you regarding your purchase, we will do so using the email address you provide.
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We are committed to protecting your personal information and privacy. We do not sell, share, or disclose your information to third parties, except when necessary to process your order or when you have given us permission. In such cases, information may be shared with trusted service providers such as payment processors or online marketplaces (e.g., PayPal or eBay).
